Privacy Policy

Effective Date: August 11, 2026

At Decorino, we value your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how Decorino (“Decorino,” “we,” “us,” or “our”) collects, uses, stores, and protects your information when you visit our website, create an account, place an order, contact us, or use any of our products and services (collectively, the “Services”).

By using our website or Services, you acknowledge that you have read and understood this Privacy Policy.

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1. Information We Collect

We may collect different types of information depending on how you interact with Decorino.

1.1 Information You Provide Directly

When you create an account, place an order, contact us, or otherwise interact with our Services, we may collect information such as:

- Full name.
- Email address.
- Phone number.
- Billing and delivery address.
- Account login information.
- Order and purchase details.
- Product preferences and customization details.
- Communication preferences.
- Information you provide when contacting customer support.
- Any other information you voluntarily provide to us.

Please do not provide sensitive personal information unless it is specifically required for a legitimate purpose and requested by Decorino.

1.2 Payment Information

When you make a purchase, payment information may be processed through third-party payment providers.

Depending on the payment method used, Decorino may receive limited transaction information, such as payment status, transaction reference, or the last digits of a payment method.

We generally do not store complete payment card numbers or security codes on our own systems when payment processing is handled by a third-party payment provider.

1.3 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

- IP address.
- Browser type and version.
- Device type.
- Operating system.
- Pages visited.
- Time spent on pages.
- Referring website or source.
- General website usage information.
- Technical logs and diagnostic information.

This information helps us understand how visitors use our website and improve its performance, security, and functionality.

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2. How We Use Your Information

Decorino may use your personal information for legitimate business and service-related purposes, including to:

- Process and fulfill your orders.
- Confirm purchases and payments.
- Arrange delivery and installation.
- Provide customer support.
- Communicate with you regarding your orders.
- Respond to inquiries and requests.
- Manage customer accounts.
- Improve our website, products, and Services.
- Personalize your shopping experience.
- Detect, investigate, and prevent fraud or unauthorized activity.
- Maintain website security.
- Analyze website performance and customer behavior.
- Send promotional communications where permitted and where you have provided the appropriate consent.
- Comply with applicable legal and regulatory obligations.
- Protect our rights, property, customers, and Services.

We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless required or permitted by applicable law.

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3. Marketing Communications

If you choose to receive marketing communications from Decorino, we may contact you by email, SMS, phone, or other available communication channels regarding:

- New collections.
- Product launches.
- Special offers.
- Promotions.
- Seasonal campaigns.
- Decorino news and updates.

You may unsubscribe from promotional communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

Please note that even if you opt out of marketing communications, we may still send essential service-related communications, such as order confirmations, delivery updates, account notifications, or important changes to our Services.

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4. Cookies and Similar Technologies

Decorino may use cookies and similar technologies to provide and improve our website.

Cookies may help us:

- Keep the website functioning properly.
- Remember preferences.
- Maintain shopping cart functionality.
- Understand how visitors use our website.
- Measure website performance.
- Improve the user experience.
- Provide relevant marketing or advertising where applicable.

Some cookies may be placed by third-party service providers that help us operate, analyze, or market our Services.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of our website.

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5. How We Share Information

Decorino does not sell your personal information as a business practice.

We may share personal information with trusted third parties when necessary to provide our Services or fulfill legitimate business purposes.

These parties may include:

Payment Providers

Payment service providers may process payment information to securely complete transactions.

Delivery and Logistics Partners

We may share relevant information, such as your name, phone number, address, and order details, with delivery or logistics partners to fulfill your order.

Installation and Service Providers

Where applicable, relevant customer and order information may be shared with authorized installation or service providers.

Technology and Hosting Providers

We may use third-party providers for website hosting, cloud infrastructure, analytics, communications, security, and technical services.

Marketing and Analytics Providers

Where applicable and permitted by law, we may use third-party platforms to analyze website usage, measure campaigns, or deliver relevant advertising.

Legal and Regulatory Authorities

We may disclose information where required by law, legal process, court order, regulatory requirement, or where necessary to protect the rights, safety, or property of Decorino or others.

Third parties that process information on our behalf may be subject to contractual or other appropriate obligations regarding the handling and protection of personal information.

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6. Data Security

We take reasonable technical and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include access controls, secure technologies, authentication procedures, monitoring, and other appropriate security practices.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Therefore, while we work to protect your information, we cannot guarantee absolute security.

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7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

- Provide our Services.
- Complete and maintain transaction records.
- Provide customer support.
- Resolve disputes.
- Prevent fraud and misuse.
- Comply with legal, accounting, tax, or regulatory obligations.
- Enforce our agreements and protect our legal rights.

When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

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8. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of certain personal information.
- Request restriction of certain processing.
- Object to certain uses of your information.
- Withdraw consent where processing is based on consent.
- Opt out of marketing communications.
- Request information about how your data is processed.

To exercise an applicable privacy right, please contact Decorino using the contact information provided on our website.

We may need to verify your identity before processing certain requests in order to protect your information and prevent unauthorized access.

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9. Children's Privacy

Our Services are intended for general audiences and are not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

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10. Third-Party Websites

Our website may contain links to third-party websites, applications, payment platforms, social media services, or other external services.

These third-party services operate independently from Decorino and may have their own privacy policies and terms.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We recommend reviewing the applicable privacy policy before providing personal information to any third party.

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11. International Data Transfers

Depending on the technology providers, service providers, or partners used by Decorino, your personal information may be processed or stored in a country other than the country in which you live.

Where applicable, we will take reasonable steps to ensure that such processing is carried out with appropriate safeguards and in accordance with applicable data protection requirements.

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12. Changes to This Privacy Policy

Decorino may update this Privacy Policy from time to time to reflect changes in our Services, technology, business practices, or applicable legal requirements.

When we make changes, we will update the Effective Date displayed at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of our Services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy, where permitted by applicable law.

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13. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your information is handled, please contact the Decorino customer support team through the contact information available on our website.

Decorino
Modern Furniture. Thoughtfully Designed.